Terms & Conditions

This website is operated by Sculpt Spa Maroubra (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by the following terms and conditions (“Terms”), including any additional terms, conditions, and policies referenced or made available here.

If you do not agree to all the Terms of this agreement, you may not access the website or use any services.

1. Use of Website

You agree to use this site for lawful purposes only. You must not misuse this site, commit or encourage a criminal offence, transmit or distribute a virus, hack into any aspect of the site, or cause annoyance to other users.

2. Products and Services

We provide spa, wellness, and body sculpting services. All service descriptions on the website are for illustrative purposes and may differ slightly from actual services provided.

3. Bookings and Payments

Services can be booked via our online booking system, phone, or email. By making a booking or paying a deposit, you agree to proceed under these Terms.

All deposits are non-refundable unless otherwise stated at the time of booking.
Deposits are not refundable for cancellations, change of mind, or missed appointments unless otherwise agreed in writing.
Final payment terms may be outlined at the time of booking.

For questions regarding your booking, please contact us at info@sculptspamaroubra.com.au.

4. Refund and Cancellation Policy

Deposits are non-refundable unless explicitly stated at the time of booking.
Cancellation or rescheduling policies will be communicated at the time of booking.
Please contact us at info@sculptspamaroubra.com.au if you have questions regarding your booking.
As part of our money-back guarantee included with some of our programs, if you are not satisfied with your results, we offer a refund in the form of store credit that can be used on any of our other services.

5. Privacy and Data Collection

We collect personal information such as your name, email, phone number, and booking details. This information is used for:

Scheduling and confirming appointments
Responding to enquiries
Sending service-related updates or marketing communications (with your consent)

No personal information will be shared with third parties for marketing purposes. We may share information with service providers who assist us in delivering services (e.g., booking platforms, CRM providers). SMS opt-in data and consent will never be shared with third parties.

For full details, please refer to our https://www.sculptspamaroubra.com.au/privacy-policy

6. Intellectual Property

All content on this site, including images, graphics, logos, text, and design, is the property of Sculpt Spa Maroubra and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any loss or damage arising from the use of this website or services, including indirect or consequential losses. All services are provided at the client’s own risk, and professional advice should be sought where applicable.

8. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in accordance with Australian law.

9. Contact Information

For questions regarding these Terms, please contact us at:
Sculpt Spa Maroubra
PO Box 400, Randwick, NSW, Australia, 2031
info@sculptspamaroubra.com.au

10. SMS Messaging Program Terms

By opting in to receive SMS messages from us, you agree to receive updates, alerts, marketing messages, appointment reminders, and other communications via text message.

You can cancel the SMS service at any time by replying “STOP.” You will receive a confirmation, after which no further messages will be sent.
To rejoin, sign up as you did initially.
If you need assistance, reply with “HELP” or contact info@sculptspamaroubra.com.au.
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.

For privacy-related inquiries, please refer to our https://www.sculptspamaroubra.com.au/privacy-policy